Terms and Conditions
Effective Date: March 9, 2026
Welcome to SerivaFlow. These Terms and Conditions govern your use of our website serivaflow.com and the purchase of products from our store.
By accessing or using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our Website.
1. About Us
SerivaFlow is an online retail store operating from:
London, Ontario, Canada
Website: serivaflow.com
Throughout these Terms, “we”, “us”, and “our” refer to SerivaFlow, while “you” refers to the user or customer.
2. Use of Our Website
By using this Website, you agree that:
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You are at least the age of majority in your jurisdiction.
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You will provide accurate and complete information when placing orders.
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You will not use our Website for any unlawful or unauthorized purposes.
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You will not attempt to interfere with the security or functionality of the Website.
We reserve the right to refuse service or terminate accounts if these terms are violated.
3. Products and Availability
All products listed on serivaflow.com are subject to availability.
We reserve the right to:
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Modify or discontinue products without notice
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Limit quantities of any product
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Refuse or cancel orders at our discretion
Product descriptions and images are provided for informational purposes and may vary slightly from the actual item.
4. Pricing and Payments
All prices on our Website are listed in Canadian Dollars (CAD) unless otherwise specified.
We reserve the right to change prices at any time without notice.
Payments must be made at the time of purchase using the payment methods provided on the Website. Transactions are processed through secure third-party payment providers.
We are not responsible for payment processing errors caused by third-party payment providers.
5. Order Acceptance and Cancellation
Once an order is placed, you will receive an order confirmation email.
However, this confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse orders due to:
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Product availability issues
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Pricing errors
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Suspicious or fraudulent activity
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Incorrect customer information
If an order is cancelled after payment has been processed, a refund will be issued.
6. Shipping and Delivery
Shipping times and costs vary depending on your location and selected shipping method.
While we aim to deliver orders within estimated timeframes, SerivaFlow is not responsible for delays caused by:
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Shipping carriers
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Customs processing
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Weather conditions
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Other circumstances beyond our control
Additional duties or taxes for international orders may be the responsibility of the customer.
7. Returns and Refunds
Our return and refund policies are outlined on our Refund & Return Policy page.
Please review that page for detailed instructions regarding:
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Eligible returns
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Refund conditions
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Return timelines
8. Intellectual Property
All content on serivaflow.com, including but not limited to:
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Logos
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Images
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Product descriptions
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Graphics
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Website design
is the property of SerivaFlow and is protected by applicable copyright and intellectual property laws.
You may not copy, reproduce, distribute, or exploit any content without our written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Seriva Flow shall not be liable for any indirect, incidental, or consequential damages arising from:
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Use of our Website
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Purchase or use of our products
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Website errors or interruptions
Your use of the Website and purchase of products is at your own risk.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy and applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
Please review our Privacy Policy for details on how your data is collected and used.
11. Third-Party Services
Our Website may contain links or integrations with third-party services such as payment processors, shipping providers, or analytics tools.
We are not responsible for the practices, policies, or content of these third-party services.
12. Changes to These Terms
We reserve the right to update or modify these Terms and Conditions at any time.
Changes will be effective immediately once posted on this page. Continued use of the Website after updates constitutes acceptance of the revised terms.
13. Governing Law
These Terms and Conditions shall be governed and interpreted according to the laws of:
Ontario, Canada.
Any disputes arising from the use of this Website will be handled in the courts of Ontario.
14. Contact Information
If you have questions about these Terms and Conditions, please contact us:
SerivaFlow
London, Ontario, Canada
Website: serivaflow.com
Email: info@serivaflow.com